Shipping Information

At WagWell, we do our best to get your order out quickly! Most orders are processed and shipped within 1–2 business days. Please note that we currently ship within the U.S. only.

Once your order ships, you’ll receive a tracking number via email. Delivery times can vary based on your location, weather conditions, holidays, or unexpected carrier delays. Our warehouse is located on the East Coast, so shipments to the West Coast may take a bit longer.

If your order is delayed, lost, or arrives damaged, please contact us right away — we’re here to make it right.


Shipping Rates & Delivery Times

Economy (5–8 business days)

  • Free on orders $45+

  • $4.95 for orders under $45

Amazon Prime Delivery

  • Prime Members can enjoy fast and free delivery on select WagWell products purchased through Amazon.

For any questions about shipping, email us at help@wagwellpet.com—we’re always happy to help.